Privacy Policy

Introduction

At NexVision ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AI-powered exterior home transformation service.

Information We Collect

Images You Upload

• Photos of your home's exterior that you voluntarily upload for transformation
• These images are processed by our AI system to generate transformations
• Images are temporarily stored during processing and automatically deleted after 24 hours

Usage Information

• Number of transformations used (for credit tracking)
• Transformation prompts and descriptions you provide
• Technical information like IP address, browser type, and device information
• Usage patterns and preferences to improve our service

Payment Information

• When you upgrade to Pro, payment processing is handled by secure third-party providers
• We do not store your credit card information on our servers
• We only receive confirmation of successful payments

How We Use Your Information

• Service Delivery: Process your images and generate AI transformations
• Account Management: Track your credit usage and subscription status
• Service Improvement: Analyze usage patterns to enhance our AI and user experience
• Customer Support: Respond to your questions and provide technical assistance
• Legal Compliance: Meet legal obligations and protect against fraud

Data Security

We implement industry-standard security measures to protect your data:

• All data transmission is encrypted using SSL/TLS protocols
• Images are processed in secure, isolated environments
• Automatic deletion of uploaded images within 24 hours
• Regular security audits and updates
• Access controls limiting who can view your data

Data Sharing

We do not sell, rent, or share your personal information with third parties, except:

• Service Providers: Trusted partners who help us operate our service (AI processing, payment processing, hosting)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets

Your Rights

You have the right to:

• Access: Request information about the data we have about you
• Correction: Ask us to correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain uses of your data

To exercise these rights, contact us at privacy@nexvision.app.

Cookies and Tracking

We use minimal cookies and tracking technologies:

• Essential Cookies: Required for the service to function properly
• Analytics: Help us understand how users interact with our service
• Preferences: Remember your settings and preferences

You can control cookies through your browser settings, though this may affect service functionality.

Children's Privacy

NexVision is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Users

NexVision is operated from the United States. If you are accessing our service from outside the US, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: